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PELLA GLOBAL Information Notice on the Processing of Personal Data

PELLA GLOBAL EMLAK TURİZM TİCARET VE SANAYİ LİMİTED ŞİRKETİ respects your privacy and attaches great importance to the security of your data. In this context, this information notice has been prepared to inform and enlighten you within the scope of the Law on the Protection of Personal Data numbered 6698 (“Law”, “KVKK”) and other relevant legislation.

Information

The Law on the Protection of Personal Data No. 6698 was adopted on March 24, 2016, and entered into force upon its publication in the Official Gazette on April 7, 2016. However, pursuant to Article 32 of the Law entitled “Enforcement”, Articles 8, 9, 11, 13, 14, 15, 16, 17 and 18 entered into force as of October 7, 2016.

The Law was enacted to protect the fundamental rights and freedoms of individuals, in particular the right to privacy, in the processing of personal data, and to regulate the obligations of natural and legal persons who process personal data, as well as the principles and procedures to be followed. With this notice, PELLA GLOBAL EMLAK TURİZM TİCARET VE SANAYİ LİMİTED ŞİRKETİ informs and enlightens potential customers.

PELLA GLOBAL EMLAK TURİZM TİCARET VE SANAYİ LİMİTED ŞİRKETİ will process your personal data such as your name, e-mail address, business and home address, telephone number, and other information provided through the forms on this website solely for the purpose of processing and within the limits specified in this information notice and, where applicable, in the explicit consent text.

1. Definitions

• Explicit Consent: Consent regarding a specific matter, based on information and given with free will.
• Company: Refers to PELLA GLOBAL EMLAK TURİZM TİCARET VE SANAYİ LİMİTED ŞİRKETİ, located at Altıntaş Mah. Başbuğ Alparslan Türkeş Bul. B Blok No: 207b Aksu / ANTALYA.
• Relevant User: Person who process personal data within the data controller’s organization, excluding those responsible solely for the technical storage, protection, and backup of data, or persons authorized by the data controller in line with their instructions.
• Destruction: Deletion, destruction, or anonymization of personal data.

• Law / KVKK: The Law on the Protection of Personal Data, dated March 24, 2016 and numbered 6698, published in the Official Gazette No. 29677 on April 7, 2016.
• Recording Medium: Any environment where personal data is processed, whether fully or partially automatic, or non-automatic provided it is part of a data recording system.
• Personal Data: Any information relating to an identified or identifiable natural person.
• Processing of Personal Data: Any operation performed on personal data, such as collection, recording, storage, retention, alteration, disclosure, transfer, retrieval, classification, or prevention of use, whether by fully or partially automated means or by non-automated means as part of a data recording system.
• Anonymization of Personal Data: Rendering personal data incapable of being associated with an identified or identifiable person, even by linking with other data.
• Deletion of Personal Data: Rendering personal data inaccessible and non-reusable for Relevant Users in any way.
• Destruction of Personal Data: Rendering personal data inaccessible, unrecoverable, and non-reusable by anyone.
• Board: The Personal Data Protection Board.
• Special Categories of Personal Data: Data relating to an individual’s race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, appearance, association/foundation/union membership, health, sexual life, criminal convictions, and security measures, as well as biometric and genetic data.
• Periodic Destruction: Deletion, destruction, or anonymization of personal data, performed ex officio at recurring intervals, as specified in the data retention and destruction policy, when all conditions for processing no longer exist.
• Policy: The personal data protection policy established by the Company.
• Data Processor: A natural or legal person who processes personal data on behalf of the data controller, based on the authorization given by the data controller.
• Data Recording System: A recording system in which personal data is processed by being structured according to specific criteria.
• Data Subject / Relevant Person: The natural person whose personal data is processed.
• Data Controller: The natural or legal person who determines the purposes and means of processing personal data, and who is responsible for the establishment and management of the data recording system.

Source: Law No. 6698 on the Protection of Personal Data – Regulation on the Deletion, Destruction or Anonymization of Personal Data – Regulation on the Data Controllers’ Registry – Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform – Communiqué on the Principles and Procedures of Application to the Data Controller.

Data Controller

As stated in this Information Notice, the COMPANY is the data controller in accordance with the KVKK.

• Full Name: PELLA GLOBAL EMLAK TURİZM TİCARET VE SANAYİ LİMİTED ŞİRKETİ
• Short Name: COMPANY
• Address: Altıntaş Mah. Başbuğ Alparslan Türkeş Bul. B Blok No: 207b Aksu / ANTALYA
• Website: pellaglobal.net

2. Purposes of Processing Your Personal Data

In accordance with Article 10 of the KVKK and Article 5 of the Communiqué, and in line with the conditions specified in Article 4 of the KVKK, the personal data of potential customers may be processed for the following purposes:

• Promotion, announcement, and execution of marketing activities for the Company’s products and services,
• Providing information about the services offered by the Company, communicating updates, campaigns, and opportunities,
• Establishing and maintaining effective communication with potential customers and business partners,
• Receiving, evaluating, and resolving customer requests and complaints,
• Measuring, enhancing, and reporting customer satisfaction,
• Business development, market research, and analysis of customer needs,
• Execution of contractual or commercial relationships, if established, between the relevant person and the Company,
• Planning and executing the Company’s operational processes,
• Fulfilling legal obligations before authorized persons, institutions, and organizations.

3. Personal Data Processed

• Identity Information: Name, surname.
• Corporate Information: Company name, address, year of establishment, company history, products and services offered, main competitors, sector information, services provided, marketing representatives collaborated with.
• Contact Information: Telephone number, e-mail address, and other communication channels.
• Electronic Information: Website URL.
• Other Information: Other personal data you have shared through the form.

4. Recipients and Purposes of Transferring Personal Data

Your personal data collected may be shared with:

• Domestic and international service providers collaborating in marketing activities for product and service promotion,
• Companies providing customer management systems, CRM software, and call center services for the execution of customer relations,
• E-mail/SMS delivery service providers within the scope of information and communication activities,
• IT, hosting, backup, and cloud service providers for ensuring data security and infrastructure services,
• Legally authorized public institutions and organizations to fulfill legal obligations,
• Business partners in Türkiye and abroad, within the scope of business development and reporting activities,
  in accordance with Articles 8 and 9 of the Law.

5. Method and Legal Basis for Collecting Personal Data

Your personal data are collected electronically through the Potential Customer Analysis Form on our website or directly through the information you provide.
The processing of your collected personal data is based on your explicit consent pursuant to Article 5 of the Law on the Protection of Personal Data No. 6698. Explicit consent is obtained through your approval for the processing and sharing of your data.

6. Rights of the Data Subject under Article 11 of the KVKK

Pursuant to Article 11 of the Law, data subjects have the following rights:

• To learn whether their personal data is processed,
• To request information if their personal data has been processed,
• To learn the purpose of processing personal data and whether they are used in line with that purpose,
• To know the third parties to whom personal data is transferred domestically or abroad,
• To request correction of personal data if it is incomplete or incorrectly processed, and to request that the correction be notified to third parties to whom the data has been transferred,
• To request the deletion or destruction of personal data if the reasons requiring processing cease to exist, even though it has been processed in accordance with the Law and other relevant legislation, and to request that this be notified to third parties to whom the data has been transferred,
• To object to the occurrence of a result against themselves by analyzing processed data exclusively through automated systems,
• To claim compensation in case of damage due to unlawful processing of personal data.

The data subject may submit requests regarding these rights in accordance with the Communiqué on the Principles and Procedures of Application to the Data Controller. To exercise these rights, you may deliver your request in person with identity-verifying documents, send it via notary public, or by other methods determined by the Personal Data Protection Board.

Requests will be evaluated and finalized as soon as possible and, in any case, within thirty (30) days at the latest, free of charge. However, if the process incurs an additional cost, the fee determined in the tariff set by the Personal Data Protection Board will apply.