Dental Tourism

Dental Tourism

31 min read
22/10/2024Seher Ulusoy

Dental Tourism in Turkey


Turkey has been continuously improving in the field of dental tourism, offering high-quality treatment services, and becoming an internationally preferred destination in this sector. The preference of foreign citizens for dental treatment in our country contributes to the development and global recognition of the sector. Turkey is making significant strides in the healthcare tourism industry by providing world-class and accessible treatment options to patients around the globe.


What is Dental Tourism?


Dental tourism refers to people traveling to another country for dental treatments. This trend has gained popularity due to reasons like lower costs or higher quality dental services in foreign countries. Dental tourism is considered a form of medical tourism, where patients seek dental care and treatments while also combining it with a vacation.

The advantages of dental tourism include more affordable prices, shorter waiting times, high-quality services, and the opportunity to combine treatment with a vacation in a touristic destination. This type of tourism is especially common among people living in countries where dental treatment costs are high.


What Services Can Be Obtained in Dental Tourism?


In dental tourism, prosthetic services are often preferred due to the high cost of porcelain crowns and dental implants in developed countries. Patients choose countries where they can receive the same quality of service at a more affordable price.


Some common dental services include:


  1. Aesthetic dental filling procedures
  2. Aesthetic laminate veneers
  3. Teeth whitening and cleaning
  4. Digital smile design
  5. Implants
  6. Orthodontics (Correction of jaw, dental, and facial irregularities, braces treatment)
  7. Gum care
  8. Tooth extraction
  9. General oral and dental care
  10. Dental spa: A service offered to reduce or eliminate stress and anxiety before dental treatment. Many people postpone dental treatments due to fear. Dental spas are provided to prevent such situations and enhance post-treatment comfort.


How Does the Dental Tourism Process Work?


Choosing to receive dental treatment in a foreign country might cause anxiety. However, if the necessary research and preliminary consultations are done, no issues will arise.

The patient should have the necessary dental check-ups in their home country for the required treatment. After taking a panoramic dental X-ray or other diagnostic tests, the results can be sent to the healthcare provider in the destination country. This transfer can be easily done digitally, which is a significant advantage.


The dentist evaluates the results and creates a treatment plan. They then contact the patient to explain the process in detail. The total cost of the treatment and the required time are shared with the patient. If the patient agrees, an appointment date is set, and travel plans are made.



Why Should You Choose Turkey for Your Dental Treatments?


  1. Shorter waiting times compared to Europe, the U.S., and many other countries.
  2. A large number of well-trained and multilingual dentists.
  3. Patients can get answers to all their questions related to treatment before and after their procedures.
  4. Turkey is ranked among the top 10 destinations for medical tourism globally.
  5. Cutting-edge procedures in implantology, surgery, aesthetics, and orthodontics are performed by expert doctors.
  6. Turkey adheres to high healthcare standards.
  7. Its excellent geographical location makes Turkey a hub between Europe and Asia, ensuring easy access from all over the world.
  8. Secure treatment options and stable pricing norms.

Turkey has become increasingly popular among patients seeking treatment from abroad. Due to this demand and profitability, healthcare tourism has become essential for medical institutions in Turkey. Health institutions are now turning to digital marketing strategies to find international patients and increase their market share instead of relying on traditional methods. However, high advertising costs and the low quantity and quality of foreign patient data create challenges for institutions aiming to enter the health tourism market. So, how can you overcome these financial obstacles and outpace your competitors?



Patient Acquisition for Dental Clinics


Patient acquisition is considered a vital aspect of healthcare marketing. This strategy directly affects the financial success of healthcare providers. To increase revenue, providers must attract more patients to their clinics and retain them.


As competition in the industry becomes more intense than ever, having a solid plan to attract new patients and grow your clinic is critical. A strong patient acquisition strategy ensures that a healthcare organization operates at optimal capacity and grows responsibly.


In this article, we will share 7 patient acquisition strategies that help healthcare providers attract new patients and build long-term relationships. From optimizing your online presence to implementing referral programs, we will explore actionable tactics to increase patient acquisition and stand out in a highly competitive market.


So, whether you are running a hospital, clinic, or private practice, we invite you to discover the best practices that will help you attract new patients and thrive in the ever-evolving healthcare sector.


What is the Patient Acquisition Process?


Patient acquisition is the process of attracting and acquiring new patients for a healthcare organization. This process involves various strategies, such as online advertising, search engine optimization (SEO), social media marketing, and patient referrals.


The goal of patient acquisition is to increase the number of patients visiting a clinic, thereby improving revenue and reputation. Digital marketing plays a critical role in this process for healthcare organizations, requiring a targeted approach to deliver the right message to the right patients. In addition to the strategies mentioned above, patient acquisition also includes providing a positive patient experience. This involves offering quality care, ensuring patients feel comfortable and respected, and delivering services that meet their needs.

These steps help healthcare providers offer the best possible care and build strong relationships with their patients.


Why is Patient Acquisition Important?


Patient acquisition is a critical component of any healthcare organization's business strategy and operational success. This process aims to attract new patients to increase clinic revenue, build a broader patient base, and develop a strong reputation within the community.


A successful patient acquisition process can contribute to improved treatment outcomes, increased patient engagement, and higher overall patient satisfaction. These goals are achieved by improving patient experience and raising the quality of healthcare services.


Additionally, acquiring new patients can help expand a clinic's referral network. Patients who have a positive experience are more likely to recommend the clinic to friends and family, increasing word-of-mouth referrals and contributing to the clinic's growth.


By focusing on patient acquisition, healthcare providers can aim for long-term success and sustainable growth. This approach improves the organization's overall performance in terms of both financial results and patient satisfaction.


What is the Difference Between Patient Acquisition and Patient Retention?


The success of a healthcare organization depends on its ability to attract new patients and retain existing ones. Therefore, patient acquisition and retention are two distinct aspects of a healthcare organization's marketing strategy.


Patient acquisition focuses on increasing the number of new patients. Patient retention, on the other hand, aims to keep existing patients and encourage them to return for future care.

Patient acquisition strategies focus on reaching new patients and bringing them to the clinic. These strategies include advertising, search engine optimization, social media marketing, and other outbound marketing efforts to attract new patients.


Patient retention strategies, however, focus on keeping existing patients loyal to the clinic and encouraging them to return for continued care. These strategies include patient education, communication and engagement, loyalty programs, and exceptional patient experiences that build trust.


Healthcare professionals must consider the costs associated with generating new potential patients, the marketing activities needed to acquire them, and the operational processes required. Additionally, the costs associated with patient retention strategies, such as maintaining ongoing care and staying engaged with existing patients, must also be taken into account.

Some important statistics to consider in both patient acquisition and retention include:


  1. Acquiring a new patient can cost five times more than retaining an existing patient.
  2. Increasing patient retention by just 5% can boost profits by up to 90%.
  3. While 45% of companies focus heavily on patient acquisition, only 20% focus on retention.
  4. The success rate of selling to an existing patient is 65-75%, while the success rate of selling to a new patient is 7-18%.


Both patient acquisition and retention are critical to the success of a healthcare organization. By combining effective patient acquisition strategies with strong retention tactics, healthcare organizations can grow their patient base, build a positive reputation, and create a sustainable business model in the long run.


Turn Your Website into a Patient Acquisition Tool


Today, 90% of users prioritize a website’s design when evaluating a business. This shows that your website is not just a storefront but also a powerful lead generation tool. To maximize this potential, you can strategically place calls-to-action (CTAs) throughout your website. These CTAs can encourage visitors to contact your clinic, schedule an appointment, or fill out an online inquiry form, thus speeding up the patient acquisition process.


For example, you can place eye-catching CTAs such as "Book an Appointment Now" or "Contact Us" on your homepage to make it easier for visitors to take action. Additionally, on pages that provide information about your services or areas of expertise, include CTAs like "Click for More Info" or "Sign Up for a Free Consultation" to invite potential patients to engage further.


It’s also essential for your website to be user-friendly, mobile-responsive, and optimized for SEO (Search Engine Optimization). This helps your website rank higher in search engine results and increases the chances of potential patients finding you.


In conclusion, turning your website into an effective patient acquisition tool can enhance your clinic’s online visibility, attract more potential patients, and contribute to the growth of your business.


Engage in Social Media Marketing


40% of patients say they search for health information on social media when making healthcare decisions. Therefore, by using platforms like Instagram, Facebook, and Twitter, you can become an active voice in your local healthcare community and build relationships with potential patients and other industry professionals.


Social media is an excellent way to promote your clinic and directly engage with your target audience. By sharing valuable content such as health tips, patient stories, and updates from your clinic, you can connect with your followers. You can also increase engagement by hosting Q&A sessions, live streams, and sharing patient success stories.


Additionally, social media can be used to manage your clinic’s reputation and build trust with your audience. By highlighting positive reviews and feedback, you can demonstrate your clinic’s quality and patient satisfaction to potential patients.


Lastly, social media ads are an effective tool for reaching targeted audiences and drawing attention to your clinic. Customizing ads based on demographics, interests, and behaviors is an excellent way to attract potential patients to your clinic.


By participating in social media marketing, you can increase your clinic’s online presence, build deeper connections with your audience, and improve your patient acquisition efforts.


Focus on Organic Search Engine Optimization (SEO)


To ensure potential patients can easily find you online, optimize your website according to healthcare SEO best practices. Focus on local medical keywords to improve your local ranking and attract more patients. You can use tools like Google Keyword Planner, Ahrefs, or SEMrush to find the right healthcare-related keywords.


Organic SEO increases your clinic’s online visibility by helping your website rank higher in search engine results. By optimizing your website’s content, title tags, meta descriptions, and URL structures, you can make sure your site appears in search queries related to the healthcare services patients are looking for.


In addition, focusing on local SEO helps your clinic stand out in local search results. Using local business listing services like Google My Business allows you to provide essential information such as your clinic’s location, contact details, and operating hours, making it easier for local patients to find you.


Creating quality and relevant content is also a crucial part of your SEO efforts. By producing blog posts, patient guides, and health tips, you can engage your target audience and drive organic traffic to your website. Additionally, this content helps showcase your clinic’s expertise and credibility.


By focusing on organic SEO, you can strengthen your clinic’s online presence, reach your target audience, and develop a long-term patient acquisition strategy.


Develop Relationships with Referral Sources


Build partnerships with other healthcare providers who can refer new patients to your clinic for specialized services or second opinions. You can offer bonuses or other incentives to the doctors who refer the most patients. The goal is to improve patient care and create a seamless referral process, ensuring that doctors can easily refer patients to the right specialist without any delays.


Establishing strong relationships with referral sources is an effective way to expand your clinic’s reputation and patient base. To streamline the referral process, provide clear and accessible information about your clinic’s services, areas of expertise, and contact details. Additionally, ensure that referred patients receive high-quality care so that the referring healthcare providers can confidently send their patients to you.


Maintain and strengthen these relationships by regularly communicating and thanking the referring doctors. Collecting and evaluating feedback also ensures that the referral process is working effectively for both parties.


Developing relationships with referral sources is vital for the long-term success of your clinic. These partnerships help improve patient care and contribute to the growth of your clinic by attracting more patients and enhancing your clinic’s reputation.


Utilize Targeted Digital Advertising


By using paid ads such as pay-per-click (PPC), display ads, or social media marketing (SMM), you can place targeted advertisements in front of potential patients. This can be a cost-effective way to drive traffic to your website and increase conversions. Targeted digital advertising is an effective way to enhance your practice’s online visibility and reach the right audience. By targeting your ads based on specific demographics, geographic locations, and interests of potential patients who may be interested in your services, you can maximize the return on your advertising spend.


PPC ads can help your practice appear at the top of search engine results when potential patients search for relevant terms. This can drive immediate traffic to your website and accelerate patient acquisition.


Social media ads on platforms like Facebook, Instagram, and Twitter allow your practice to engage with your target audience. These ads appear in the social media feeds of potential patients and increase awareness of your practice.


Display ads, which are visual advertisements shown on various online platforms such as websites and blogs, can grab the attention of potential patients and help strengthen your brand image.


By utilizing targeted digital advertising, you can enhance your practice’s online presence, reach potential patients, and improve your patient acquisition efforts.


Engage in Traditional Advertising


Globally, 53.3% of advertising dollars are spent on traditional media. While digital advertising is growing, television remains one of the most popular mediums. Therefore, consider utilizing traditional advertising channels like newspapers, radio, and TV.


Traditional advertising is an effective way to increase your practice’s recognition in the local community and reach a broader audience. Newspaper ads can help you target your audience by placing ads in local papers or health-related magazines to promote your services.


Radio ads can broadcast your message to a wide audience through local radio stations, particularly during peak commuting hours when listener numbers are highest.


TV ads are a great way to increase your visibility and reach a broad audience. By combining visual and auditory elements, TV ads can capture the attention of potential patients and enhance your practice’s brand image.


By engaging in traditional advertising, your practice can build local recognition, reach a wide audience, and improve patient acquisition. Combining both traditional and digital advertising strategies can help optimize your marketing efforts and build a large patient base.


Build Relationships with Local Hospitals and Clinics


Establish relationships with local hospitals or clinics to gain additional referral sources and build a larger patient pool. This helps your practice build a strong reputation within the local healthcare ecosystem while also offering patients a broader care network.


By forming partnerships with local healthcare organizations, you can expand your services and grow your patient base. These relationships allow patients to receive the proper referrals for any specialized services they need, and your practice can adopt a multidisciplinary care approach.


Additionally, collaborating with local hospitals and clinics gives your practice access to additional support resources for emergencies or complex medical cases. This improves the quality of care your practice provides and helps you gain the trust of your patients.


Building relationships with local healthcare organizations can position your practice as a key player in the local healthcare ecosystem, improve patient care, and strengthen your practice’s reputation.


Provide a Patient-Centered Approach


One of the keys to successful patient acquisition and retention is adopting a patient-centered approach. This means understanding patients’ needs and providing personalized care. Focus on building relationships with your patients and delivering a positive experience that encourages loyalty. By adopting a customer-focused approach, you can ensure that your patients are satisfied and stay loyal to your practice.


Patient-centered care allows patients to have more input in their treatment plans and increases satisfaction with healthcare services.

This approach can improve your practice’s patient satisfaction and strengthen patient loyalty. By showing your patients that you value and care for their well-being, you can earn their trust and build long-term relationships.


Offer Referral Incentives


Consider offering incentives to your current patients for referring new patients to your practice. By providing referral incentives, you can boost patient loyalty and acquire new patients. Patients can earn points for each visit or referral, which they can redeem for discounts or special offers. This program encourages patients to return to your practice and refer friends and family.

Offering referral incentives can help support your practice’s patient acquisition efforts and increase patient satisfaction.


Gain More Online Reviews


Online reviews are a crucial component of the patient acquisition process. 90% of patients rely on online reviews when evaluating doctors. Therefore, building a strong online reputation can significantly improve your patient acquisition rates.


The easiest way to get more reviews is to ask your patients to leave a review after their appointment. Ask them in person and follow up with a personalized email or text message.

Online reviews are a powerful tool for boosting your practice’s reputation and visibility. Positive reviews can help build trust with potential patients and encourage them to choose your practice.


Take Your Patient Acquisition Strategy to the Next Level


From optimizing your online presence to improving patient relationships, patient acquisition strategies must be multifaceted. In the digital age, having a strong online presence is essential. Additionally, providing a positive patient experience is crucial for the growth of your practice. By tracking results, you can refine your strategies and maximize your return on investment.

Pella Global Digital Marketing Agency offers dental clinics the tools needed to increase patient acquisition and grow their practice. We provide various services designed to enhance your online visibility, improve patient engagement, and boost conversion rates.


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